Flight attendant interviews are different from most job interviews because they include practical group exercises where your skills like effective communication and teamwork are tested. These interactive sessions are an opportunity to showcase the abilities needed to excel as a flight attendant. On their path to becoming part of the cabin crew for the renowned Emirates airline, many aspirants feel intimidated and unsure how to approach this part of the interview.
I’ve been in your shoes, and I know what it’s like. I’ve been a candidate, a flight attendant, and then a recruiter. Having been on both sides of the process, I understand the bigger picture and the psychology behind the interview, and I want to share this knowledge with you.
In this article, we will explore key tips to stand out in these discussions and increase your chances of securing a spot in the Emirates team. But first, let me remind you of the new structure of the Emirates Cabin Crew recruitment process:
- Online application – Includes uploading your CV, passport and full-body photos in both business and casual attire, other documents, and personal details.
- First round of interviews (via HireVue with 3-5 predefined questions and 2 minutes to answer each).
- Assessment day (includes a brief presentation of the company, 2 group exercises, height test, English test, and psychometric test).
- Final interview (can be part of the assessment day or scheduled shortly after).
The Cabin Crew interview is indeed challenging and at times demanding, but with proper preparation, you can be among the 22,000 stewards and stewardesses of the Emirates “family.” Here are the attributes recruiters look for during group exercises and beyond:
- Active participation: To impress in group discussions, active participation is essential. Don’t hesitate to express your opinion, contribute ideas, and share relevant experiences. Listen attentively and respond promptly to questions or challenges presented during discussions.
- Teamwork: Demonstrate your ability to collaborate effectively with others. Encourage, support, and respect the different viewpoints of your team members. Be open to others’ ideas and perspectives, and work together to find creative solutions to the proposed problems or scenarios.
- Communication skills: Effective communication is key to success in group discussions. Express yourself clearly and concisely, using positive body language and maintaining eye contact with other participants. Be prepared to argue your points constructively and support your team’s conclusion in front of the recruiters.
- Problem-solving: In group discussions, you will be tasked with finding solutions to various challenges or scenarios. Demonstrate your problem-solving skills by offering creative ideas and practicing strategic thinking in real-time. Remember, the actual answer is less important than your ability to cooperate harmoniously with others to achieve a common goal.
- Leadership qualities: Take the initiative when necessary but remain open, listen, and include everyone’s suggestions. Show your potential as a leader by facilitating the group discussion, not by controlling it. Don’t take on the role of the group leader.
- Cultural awareness: Emirates is the most cosmopolitan airline in the world, and respecting the customs and beliefs of each culture is a necessary and extremely valuable quality. Highlight your cultural sensitivity and awareness of diverse perspectives. Emphasize any relevant experiences or language skills that demonstrate your ability to interact with people from different cultural backgrounds.
- Professionalism: It’s important to maintain a professional attitude throughout the interview, including during breaks between exercises. Avoid interrupting others, stay focused on the discussion topic, and show respect to both other participants and recruiters.
- Knowledge about Emirates: Demonstrate your knowledge of Emirates’ values, services, and customer-centric approach. Show how you align with the brand and ethos of the airline and highlight your motivation to become part of their prestigious team.
- Adaptability: Stay flexible and adapt your responses. Show that you can adjust to changing circumstances or new information presented during discussions.
- Confidence and positivity: Approach the discussion with confidence and a positive attitude. Stay confident in your abilities and show your enthusiasm for the opportunity to be part of the cabin crew.
Group discussions are a crucial stage in the selection process for Emirates cabin crew. By applying these practical tips and showcasing your unique skills and qualities, you will be able to impress and stand out in front of the recruiters. Be confident, authentic, and ready to showcase your potential in these discussions, and success will follow!
See you soon!